Privacy Policy
Last Updated: May 2026
NYN DESIGNS Inc. (“NYN”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information provided through our websites, platforms, applications, products, and services.
This Privacy Policy explains what information we may collect, how it may be used, when it may be shared, and the choices available regarding your information.
By accessing or using our websites, platforms, applications, products, or services, you consent to the practices described in this Privacy Policy.
1. Scope
This Privacy Policy applies to:
- nynweb.com
- webOS
- Real Estate Solution
- NYN-hosted applications and services
- customer portals and dashboards
- APIs and integrations
- support and communication systems
- hosted websites and applications operated by NYN
- AI-powered tools and services provided by NYN
Additional service-specific terms, agreements, or disclosures may also apply where appropriate.
2. Information We Collect
We may collect information voluntarily provided to us, including:
- Name
- Company or organization name
- Email address
- Phone number
- Billing and payment information
- Project inquiries and support requests
- Uploaded files, submissions, or communications
- Account and authentication information
- Information submitted through forms, applications, or hosted systems
We may also automatically collect technical, operational, and usage information, including:
- IP addresses
- Browser and device information
- Operating system information
- Website or application usage activity
- Pages visited and navigation patterns
- Referral and traffic source information
- Session and interaction information
- Date and time of requests
- Geographic region information
- Diagnostic, performance, and telemetry data
- Email delivery, routing, authentication, and event information
- Security, abuse prevention, and fraud detection information
This information may be collected through server logs, cookies, analytics systems, monitoring tools, communications systems, APIs, security systems, and operational telemetry.
3. How Information Is Used
Information may be used to:
- Provide, operate, maintain, and improve our services
- Deliver websites, applications, hosting, cloud, and AI-related services
- Process transactions and billing
- Respond to inquiries and support requests
- Authenticate users and maintain account security
- Monitor reliability, availability, and performance
- Troubleshoot technical issues and delivery failures
- Prevent fraud, abuse, spam, unauthorized access, or misuse
- Analyze website traffic and usage trends
- Improve platform functionality and user experience
- Maintain operational records and audit history
- Monitor email reputation, authentication, and deliverability
- Comply with legal, contractual, or security obligations
We do not sell personal information.
4. Analytics, Cookies & Tracking Technologies
Our websites and services may use cookies, analytics systems, local storage, session technologies, and similar tools to support functionality, improve performance, maintain security, and understand how our services are used.
These systems may collect information including:
- IP address
- Device and browser information
- Session and usage activity
- Pages viewed
- Referral sources
- Interaction and navigation behavior
- Performance and diagnostic information
We may use third-party analytics and infrastructure providers, including services such as Google Analytics.
You may disable cookies or similar technologies through your browser settings; however, doing so may affect functionality or performance of certain services.
5. Communications, Forms & Email Systems
NYN may process, transmit, monitor, retain, and store communications, form submissions, transactional messages, support requests, attachments, delivery records, authentication records, and related operational metadata for purposes including:
- Message delivery and routing
- Spam and abuse prevention
- Delivery verification and diagnostics
- Blacklist and reputation monitoring
- Security and fraud prevention
- System troubleshooting and debugging
- Queue recovery and retry handling
- Customer support and service reliability
- Operational auditing and logging
Certain communications, submissions, attachments, logs, and transactional records may be temporarily retained for operational reliability, troubleshooting, delivery verification, spam prevention, recovery, auditing, abuse prevention, or customer support purposes.
Operational event logs, message routing data, delivery records, authentication data, and related metadata may be retained for extended periods for auditing, security, operational integrity, and dispute resolution purposes.
6. Third-Party Service Providers
Most operational processing is performed through systems managed directly by NYN. However, certain infrastructure, communications, analytics, payment, cloud, AI, hosting, security, and support services may involve trusted third-party providers operating on our behalf.
These providers may process information solely for legitimate business and operational purposes and subject to appropriate confidentiality, contractual, and security obligations.
Examples may include:
- Hosting and cloud infrastructure providers
- Email and communication providers
- Payment processors
- Analytics providers
- Security and CDN providers
- Domain and DNS providers
- AI and automation service providers
- Monitoring and diagnostic services
7. AI & Automated Services
Certain NYN services may utilize artificial intelligence, machine learning, automation systems, or third-party AI providers.
Information submitted to AI-powered systems may be processed by trusted third-party AI infrastructure or service providers as part of delivering requested functionality or services.
AI-generated outputs may contain inaccuracies, incomplete information, unintended results, or non-unique content. Users and clients are responsible for reviewing and validating outputs before relying upon them.
Users should not submit confidential, highly sensitive, regulated, or protected information to AI-powered systems unless explicitly authorized by NYN in writing.
NYN does not use client confidential information for public AI model training unless explicitly agreed in writing.
8. Data Retention
Information may be retained for varying periods depending on:
- operational requirements,
- service delivery,
- technical support,
- security,
- auditing,
- legal obligations,
- dispute resolution,
- abuse prevention,
- and infrastructure reliability.
Certain operational records, logs, telemetry, routing information, authentication records, delivery records, and system metadata may be retained for extended or indefinite periods where necessary for operational integrity, auditing, security, diagnostics, abuse prevention, or legal purposes.
Information that is no longer required may be deleted, anonymized, archived, or securely removed at NYN’s discretion.
9. Security
NYN implements reasonable administrative, technical, and organizational safeguards intended to help protect information from unauthorized access, misuse, disclosure, alteration, or destruction.
However, no system, platform, software, network, infrastructure, transmission method, or security measure can be guaranteed completely secure, uninterrupted, or error-free.
Users are responsible for maintaining the confidentiality and security of their own credentials, systems, devices, and accounts.
10. User Responsibilities
Users and clients are responsible for:
- maintaining the security of their own accounts and credentials,
- ensuring information submitted through NYN systems is appropriate and lawful,
- avoiding submission of unauthorized confidential or regulated information where prohibited,
- and complying with applicable laws, regulations, and organizational policies.
Users are solely responsible for content, data, materials, communications, and information submitted, published, transmitted, or made available through systems operated by NYN unless otherwise explicitly agreed in writing.
11. Public & Customer-Controlled Content
Certain services or platforms operated by NYN may allow users or customers to publish, transmit, distribute, or make content publicly accessible.
NYN is not responsible for content, information, or materials made public, published, indexed, shared, exposed, or distributed by users, customers, administrators, or authorized representatives through customer-controlled systems, configurations, permissions, or publishing settings.
Customers and users are responsible for ensuring that permissions, visibility settings, publication settings, and access controls are properly configured for their intended use.
12. International Processing
NYN operates primarily in Canada and the United States.
Information may be processed, transmitted, stored, backed up, or accessed in Canada, the United States, or other jurisdictions where NYN, its infrastructure providers, or operational service providers maintain facilities or services.
By using NYN services, users consent to such processing and transfer.
13. Third-Party Websites & Services
NYN websites and services may contain links to third-party websites, applications, integrations, or external services.
NYN is not responsible for the privacy practices, security, availability, content, or operations of third-party services.
Users should review the applicable policies and terms of any external services they access.
14. Children’s Privacy
NYN services are not directed toward children under the age of 13, and NYN does not knowingly collect personal information from children.
15. Changes to This Privacy Policy
NYN may modify or update this Privacy Policy at any time by posting an updated version to this page.
Continued use of NYN websites, platforms, applications, products, or services following the posting of updated policies constitutes acceptance of the revised Privacy Policy.
16. Contact Information
Questions regarding this Privacy Policy may be directed to:
NYN DESIGNS INC.
https://www.nynweb.com